Before

Public issues turned into unpaid support unpriced

Free support for production problems unpriced

Maintainer burnout from unpaid triage unpriced

Blurred community / commercial work unpriced

Paid offers for OSS maintainers

Keep OSS free.
Charge for commercial support.

Publish paid support offers for integration help, maintainer guidance, and production troubleshooting outside the public issue tracker.

Issues are interest. Paid support requests are signal.

Start Selling Copy an OSS support offer

Sold

Commercial use answer $29 maintainer input Priority bug triage $49 paid review Debug install failure $99 setup fix Review production blocker $299 urgent support

Before

Public issues turned into unpaid supportunpriced

Free support for production problemsunpriced

Maintainer burnout from unpaid triageunpriced

Blurred community / commercial workunpriced

Sold

Commercial use answer$29 maintainer input Priority bug triage$49 paid review Debug install failure$99 setup fix Review production blocker$299 urgent support

Package

Sell any business support

Package commercial usage answers, install debugging, integration reviews, priority triage, and production blocker reviews.

Charge for the smallest useful outcome. Define what stays community support, what gets paid maintainer attention, and what the buyer receives.

Free plan $9 / $19 / $29

Pro plan $49 / $99

Ultra plan $199 / $299

Publish

Publish it where companies look for help

Put the paid support path beside your free community channels.

Add offers to your README, docs, issue template, funding links, support page, release notes, or maintainer profile.

README Docs Issue template Support page

Learn

Learn from what sells

Paid support requests are the clearest signal.

See which commercial problems companies pay to escalate, and which ones deserve docs, pricing, routing, or productized support.

Low traffic No sales Get more qualified traffic or kill the offer.

High traffic No sales Refine the offer and work on conversion.

Low traffic 1 sale Reformulate the offer and boost exposure.

High traffic Multiple sales Raise price, automate, or build adjacent offers.

Build

Build upon repeat commercial demand

Winning support offers show where maintainer time has real value.

Document repeated questions, raise prices on urgent work, route support to the right maintainer, or create a paid support tier.

Separate community and commercial work

Keep public issues open while routing commercial urgency into AI agents and automations, scoped support, docs improvements, triage playbooks, or paid maintainer workflows.

Repeatable request Template the answer or process.

Multiple sales Raise price, delegate, productize, or automate.

Copy these offers

Copy one paid maintainer offer.

Start with one concrete support path. If it sells three times, document it, raise the price, route it, or turn it into a productized support offer.

Free Maintainer

Maintainer guidance

Charge for lightweight guidance when teams need your judgment, not just documentation.

Example: $19 "Maintainer guidance"

Free Commercial

Commercial usage question

Route business-specific work out of public issue noise and into a paid support offer.

Example: $29 "Can we use this commercially?"

Pro Support

Priority bug triage

Let companies pay for a clearer route when a bug affects their workflow or customers.

Example: $99 "Priority bug triage"

Pro Architecture

Integration review

Package architecture input for teams building serious systems on top of your project.

Example: $99 "Integration architecture review"

Ultra Enterprise

Enterprise support request

Give larger companies a direct, paid maintainer path instead of ad hoc emails and issues.

Example: $199 "Enterprise support request"

Ultra Urgent

Production-impact review

Reserve premium attention for high-impact bugs, blockers, or production issues that need paid visibility.

Example: $299 "Production-impact review"

More OSS Offers to Copy

Guide

Paid Support Offers for OSS Maintainers

How to keep the project open while pricing commercial urgency and maintainer work.

Guide

Automate After Signal

Why commercial support routing should follow buyer signal, not imagined demand.

Use it today

README copy for commercial support

Add this to your README, docs, issue template, or project site to keep community support open while separating commercial support work.

Markdown snippet

## Commercial Support
Community issues and discussions remain open.

If your company needs priority maintainer attention, commercial guidance, integration help, or production-impact review, use my paid support offer: [Moltgate Link]

How it works

Launch paid maintainer intake in one setup.

You define the offer name, price, deliverable, and expected timing. Payment becomes the trigger for scoped work to reach your Moltgate inbox.

Package support

Create paid offers for commercial questions, triage, integration help, or production-impact work.

Add the link

Add your Moltgate link to your README, docs, issue template, support page, or funding section.

Review paid requests

Payment triggers scoped intake: offer, subject, and context arrive in your paid task inbox.

Route what repeats

Add API or webhook routing after commercial support patterns repeat and the paid boundary is proven.

Questions maintainers ask before adding paid support

No. The code and community channels can stay open. You are charging for guaranteed attention, commercial support, priority handling, and maintainer time.

Keep bug reports, public discussion, documentation, and community help open. Use paid offers for companies that need business-specific guidance, production support review, or defined maintainer involvement.

Make the boundary explicit. Community support remains available, but companies that create revenue or need defined maintainer attention should have a paid commercial support path.

Moltgate guarantees request delivery. You define whether an offer includes reply, review, troubleshooting, priority visibility, or another deliverable.

Start free

Start with one paid support offer.

Package one commercial support path, add it to your project, and learn what companies pay to escalate.